Privacy Policy
Last updated: January 2025
1. Introduction
TRUENATURE HEALTH LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing information
- Transaction Information: Purchase history, payment details
- Technical Information: IP address, browser type, device information
- Usage Data: Pages visited, time spent on site, navigation patterns
3. How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Providing customer support
- Sending product updates and promotional materials (with your consent)
- Improving our website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Payment processors to complete transactions
- Service providers who assist in our operations
- Law enforcement when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom